Contact

Suspected Fraud

If you suspect you have been a victim of fraud, you should do the following:

• Contact us immediately at 215-634-7000. If you have lost your ATM/Debit card or you think it has been stolen call 1-800-383-8000. Change your online banking login credentials, passwords, and PINs.


• Secure your email and other communication accounts. Many people reuse passwords and your email or cell phone account may be compromised as well.


• Check your credit reports and place a fraud alert on them. Get a free copy of your credit report from annualcreditreport.com or by calling 877-322-8228. Review your credit report to make sure unauthorized accounts have not been opened in your name. Report any fraudulent accounts.


• Place a fraud alert on your credit by contacting one of the credit bureaus. That company must tell the other two:
  
  
  • Experian: 888-397-3742 or online at experian.com.
  • TransUnion: 800-680-7289 or online at transunion.com
  • Equifax: 888-766-0008 or online at equifax.com
  
  
• Contact ChexSystems at 888-478-6536 to place a security alert on the compromised checking and savings accounts when a deposit account has been impacted. You can also make your report online at chexsystems.com.


• Contact the Federal Trade Commission to report ID Theft at 877-438-4338 or at identitytheft.gov.


• Report scams to the Federal Trade Commission at ReportFraud.ftc.gov.


• File a report with your local law enforcement and get a copy of the report to submit to your creditors and others that may require proof of the crime.

Lost ATM/Debit Card?

24-Hour Lost ATM/Debit Card Number: 1-800-383-8000