Contact

Suspected Fraud

If you suspect you have been a victim of fraud, you should do the following:

Contact us immediately at 215-634-7000. If you have lost your ATM/Debit card or you think it has been stolen call 1-800-383-8000. Change your online banking login credentials, passwords, and PINs.

Secure your email and other communication accounts. Many people reuse passwords and your email or cell phone account may be compromised as well.

Check your credit reports and place a fraud alert on them. Get a free copy of your credit report from annualcreditreport.com or by calling 877-322-8228. Review your credit report to make sure unauthorized accounts have not been opened in your name. Report any fraudulent accounts.

Place a fraud alert on your credit by contacting one of the credit bureaus. That company must tell the other two:
- Experian: 888-397-3742 or online at experian.com.
- TransUnion: 800-680-7289 or online at transunion.com
- Equifax: 888-766-0008 or online at equifax.com
Contact ChexSystems at 888-478-6536 to place a security alert on the compromised checking and savings accounts when a deposit account has been impacted. You can also make your report online at chexsystems.com.

Contact the Federal Trade Commission to report ID Theft at 877-438-4338 or at identitytheft.gov.

File a report with your local law enforcement and get a copy of the report to submit to your creditors and others that may require proof of the crime.

24-Hour Lost ATM/Debit Card Number: 1-800-383-8000