Disclosures and Policies

Internet Banking Service Agreement

1. Introduction

This Agreement explains the terms and conditions governing your use of Port Richmond Saving's Internet Banking. Internet Banking permits Bank customers, including consumers, sole proprietors, and other business customers, to perform a number of banking functions on accounts linked to the service through the use of a personal computer.

2. Definitions

The term "Agreement" means the Internet Banking Service Agreement. The term "Eligible accounts" means the following types of accounts: checking, savings, CD, IRA, personal credit line, home equity credit line and installment loans. The term "Internet banking", "Internet banking service" or "Services" means accessing your eligible and linked accounts through the internet for any of the following services: account history, account transfers, stop payments, password changes, address changes, statement requests, transaction research and secure online e-mail communications with the Bank. The terms "we", "us", "our", and "Bank" mean Port Richmond Savings, which holds your deposit, savings, credit line or installment account that you can access through Internet Banking. The terms "you", "your" and "yours" mean each person who has an interest in an account which is accessible through Internet Banking and any person authorized to use Internet Banking. The term "Software" means the software products that connect and allow you to browse the internet through any Internet Service Provider. The term "Access Codes" means the user name and password that you select for Internet Banking. The term "business day" means Monday through Friday, excluding Saturday, Sunday and holidays. The term "ET" means Eastern Standard Time. The term "Available Balance" means your account balance plus or minus any pending electronic transactions that are not reflected at the end of the last batch-processing day. The term "ATM" means Automated Teller Machine.

3. Accepting This Agreement

When you use Internet Banking, or authorize others to use it, you agree to the terms and conditions of the entire Agreement. It also acts as your agreement allowing all disclosures or other information required under applicable law to be sent electronically if we should choose to do so. You do have the ability to request a paper copy of these disclosures and other information by calling 215-634-7000. You may be charged a reasonable service charge.

4. Relationship to Other Agreements

Your use of Internet Banking may also be affected by the agreements between us for your savings or other linked accounts. When you link an account to Internet Banking, you do not change the agreements you already have with us for that account. For example, when you use Internet Banking to access your savings account, you do so under the terms and conditions we gave you in the agreement and disclosure for the savings account. You should review those agreements for applicable fees, for limitation on the number of transaction you can make, and for other restrictions that might impact your use of Internet Banking. This Agreement will control if there are any irreconcilable conflicts between the terms of those agreements and this Agreement.

5. Eligible Accounts

Access to Internet Banking requires that you have at least one checking or savings account with us that, according to our records, is identified with your Social Security Number or Employer Indemnification Number. All of your existing Eligible Accounts identified with your Social Security Number or Employer Identification Number will be automatically linked together and will be accessible through Internet Banking. If you want to limit or add future Eligible Accounts linked to Internet Banking, please call us at 1-215-634-7000 and a Customer Service Banking representative will discuss these options with you.

6. Joint Accounts

When Internet Banking is linked to one or more joint accounts, we may act on the verbal, written or electronic instructions of any authorized signer. Any account that requires two or more persons acting jointly through signature or otherwise, to initiate a transaction or a transfer, is not eligible for Internet Banking.

7. Your Computer and Software

To use Internet Banking, you must have a personal computer, modem and the Software installed and working on your computer to access the Internet through an Internet Service Provider. In an effort to make it harder for unauthorized people to obtain your information being transmitted over the Internet, your web browser Software must provide encryption using a 128-bit key. It is your responsibility to install, maintain and upgrade the computer, related equipment and Software for your use of Internet Banking as needed. We are not responsible for errors or failure from any malfunction of your computer, related equipment or the Software or any computer virus that may affect your computer system or other related problems that may result, directly or indirectly, from your use of Internet Banking.

8. Your Password and User Name

To gain access to Internet Banking, you must enter your Internet Banking user name and password that you selected during your enrollment. The user name and password are collectively called the Access Codes. Your password can be changed within Internet Banking and we recommend that you change the password on a regular basis. We also recommend that you do not use the same Access Codes that you use for other Bank products. If you forget your password, please give us a call at 1-215-634-7000 and a Customer Service Banking representative will reset your password to a new "one-time use" password. The "one-time use" password can only be used once. When you log on to Internet Banking with the "one-time use" password, you will be asked to select another password for future access to Internet Banking. The loss of your user name and answer to special question may require that you re-enroll in Internet Banking. We recommend that you keep all Access Codes confidential to prevent unauthorized access to your accounts and to prevent unauthorized use of Internet Banking.

For reasons of security, we can cancel any of your Access Codes at any time without giving you any notice that we are going to do so. You agree that the use of the Access Codes as outlined in this Agreement is a reasonable security procedure to access Internet Banking and as means of establishing your identity and acceptance of electronic communications. All electronic communications using these Access Codes will be deemed to be valid and authentic and you agree that those electronic communications will be given the same legal effect as written and signed paper communications. You also agree that electronic copies of communications are valid and you will not contest the validity of the originals or copies, absent proof of altering or tampering.

9. Transfer Funds

You can transfer funds to your linked Bank checking or savings from your linked checking or savings account. You can also transfer funds as a payment to your linked Bank loan from your linked checking or savings accounts. The completion of a transfer is subject to the availability of sufficient funds and available funds at the time of final processing. If you do not have enough funds, you may incur an insufficient funds fee. Please refer to the applicable account agreement and fee schedule for details.

Transfers you submit from a deposit account (checking or savings) are immediately reflected in your Available Balance for that account.

Transfers entered before the cut-off time which is usually 3:00 PM ET on a bank business day are processed on that bank business day.

Transfers entered after the cut-off time or on a non-bank business day are processed on the next bank business day.

All transfers from a deposit account entered before 3:00 PM ET are reflected on your statement with the calendar day they were entered.

The crediting of funds depends on the type of account that you are transferring to and the daily cut-off time. Transfers to deposit accounts are immediately reflected in your Available Balance. In order for transferred funds to be available to pay checks or direct debits items that are processed against your account overnight, they must be entered before the cut-off time which is usually 3:00 PM ET. To avoid possible insufficient funds or overdraft fees, please be sure to "Send" your transfers before the cut-off time.

10. Limitations for Transfers

You authorize the Bank to withdraw the necessary funds from your Bank account on the date you schedule a transfer to be initiated or submit a transfer request. You agree that you will instruct us to make a withdrawal only when a sufficient balance is or will be available in your accounts at the time of the withdrawal. If you do not have a sufficient balance, including available credit under any overdraft protection plan, we may refuse to complete the transaction. In either case, we reserve the right to impose a non-sufficient funds fee (NSF), and no further attempt will be made by the bank to process the transfer request. The bank is under no obligation to notify you if it does not complete a transfer because there are non-sufficient funds in your account to process the transaction.

11. Canceling Transfers

You cannot cancel your transfer after it has been entered in Internet Banking and the information has been transmitted to us. However, you can use Internet Banking to reverse a transaction after it has been entered.

12. Balance and Transaction Information

You can view current account balance and transaction information on your Eligible Accounts. The account balance information reflects the current position of your account. Your actual account balance may be different if you have outstanding ATM activity, deposits, checks, withdrawals or other charges.

13. Service Fee and Other Charges

There is no monthly service charge for accessing your linked accounts with Internet Banking. However, you might incur charges for:

• Normal account fees and service charges.
• Any Internet Service Provider fees.
• Transfers made through Internet Banking from a savings account may result in an excess transaction fee. See your savings account agreement for details.
• A non-sufficient funds fee may also apply if you schedule transfers and your available balance is not sufficient to process the transaction on the date scheduled.
• We may charge you a research fee of $50 an hour of an inquiry about a transaction that occurred more than 60 days before the date you made the inquiry. This fee will be waived if we determine that a Bank error occurred.

14. Service Hours

Internet Banking is available 365 days a year and 24 hour a day, except during system maintenance and upgrades. When this occurs, a message will be displayed on the Internet Banking log-on page.

15. Changes to Agreement

We may change this Agreement at any time. For example, we may add, delete or amend the terms and conditions. We will notify you of such changes by placing a temporary message on the log-on screen detailing the changes. We recommend that you review any changes to the terms and conditions carefully. If you maintain your Internet Banking service after the effective date of a change, you indicate your agreement to such changes in the terms and conditions.

16. Canceling Your Internet Banking Service

You may cancel Internet Banking at any time by notifying us of your intent to cancel by calling us at 1-215-634-7000 or writing us at:

Port Richmond Savings Attn. Web Mgr
2522 East Allegheny Avenue
Philadelphia, Pennsylvania 19134

Your notice of cancellation will not take effect until we receive it and have a reasonable time to act on it. Your cancellation of Internet Banking does not terminate your Bank accounts.

We recommend that you cancel any scheduled transfers prior to notifying us that you are discontinuing Internet Banking.

17. Termination of Services

We may terminate your participation in Internet Banking for any reason and at any time. We will try to notify you in advance but we are not obligated to do so.

If all of your Eligible Accounts are closed or no longer linked to Internet Banking, your Internet Banking will terminate and unprocessed transactions or transfers will be canceled.

18. Use of External E-Mail Address

With Internet Banking, we may send you messages relating to Agreement changes as well as disclosures or other information required under applicable law through your external e-mail address. We cannot act on instructions sent by you from an external e-mail address. You should use Internet Banking secure mail to send your instructions to the Bank. If for any reason your external e-mail address changes or becomes disabled, please contact the Bank IMMEDIATELY. You may notify us of any changes to your external e-mail address through your Internet Banking service.

19. Contact by Bank or Affiliated Parties

No Bank employee or company affiliated with the Bank will contact you via e-mail or phone requesting your Internet Banking user name and password. If you are contacted by anyone requesting this information, please contact us immediately.

20. Reporting Lost or Stolen Password and Unauthorized Transactions

If you believe that your password has been lost or stolen, or that someone has transferred money from your account without your permission, please call us IMMEDIATELY at 1-215-634-7000. The Customer Service Banking Center is available Monday through Friday, 9:00 a.m. to 4:00 p.m. ET, excluding bank holidays. You may also write us at:

Port Richmond Savings Attn. Web Mgr
2522 East Allegheny Avenue
Philadelphia, Pennsylvania 19134

21. Disclosure of Account and Transaction Information

We will disclose information to third parties about your account or your transactions:

• When it's necessary for completing transfers or to investigate or resolve a problem related to a transfer.
• To verify the existence and condition of your account for a third party, such as a credit bureau.
• To comply with a government agency or court orders or with the request of a federal regulator.
• If you give us your permission.
• At our discretion, to our affiliates.
• To protect you or us against fraud.

22. Account Statements

We report your Internet Banking transactions on the monthly statement for your linked accounts. A description of each transaction, including the date and amount, will appear on your statement.

23. Assignment

You cannot assign any of your rights or obligations under this Agreement or the Services to anyone else. We may assign our rights and delegate our duties under this Agreement to any of our affiliates or any other party without prior notice.

24. Governing Law

This Agreement shall be governed by the laws of the Commonwealth of Pennsylvania, without regard to its conflict of laws provisions, and to the extent required, under federal law.

25. Venue

Any action or proceeding arising out of or relating to this Agreement shall be exclusively subject to the jurisdiction of any federal or state court in the Commonwealth of Pennsylvania.

26. Waiver

We may waive, or delay exercising, any of our rights under this Agreement without notifying you. Such waiver or delay will not affect any other rights we may have. The waiving of any of our rights on any occasion shall not be deemed to be a waiver of such rights in the future.

27. Force Majeure

Notwithstanding any other provision of this Agreement, the Bank shall not be liable for any failure, inability to perform, or delay in performance hereunder, if such failure, inability, or delay is due to an act of God, war, terrorism, civil disorder, governmental action, fire, explosion, strikes, other industrial disturbances, equipment malfunction, action, non-action or delayed action on the part of any entity other than Bank, unusually severe weather conditions or other circumstances beyond Bank's reasonable control.

28. Section Headings and Severability

The section headings in this Agreement are intended for reference purposes only and shall in no way modify or restrict any of the terms and conditions of this Agreement. If any portion of this Agreement shall be held to be invalid, illegal or unenforceable by a Court of competent jurisdiction, such portion shall be modified by the Court solely to the extent necessary to cause such portion to be enforceable, and this Agreement, as modified, shall remain in full force and effect.

29. Entire Agreement

This Agreement is the final and complete agreement between you and us concerning Internet Banking and supersedes any prior agreements, oral or written, or other communications between you and us relating to Internet Banking.

30. Applicable Only to Consumers and Sole Proprietors-Limitation of Bank's Liability

Tell us at once if you believe your Internet Banking password has been compromised or if someone has transferred or may transfer money from your account without your permission. The best way to minimize your loss is to call us IMMEDIATELY. The unauthorized use of your Internet Banking service could cause you to lose all of your money in your accounts, plus any amount available under your overdraft protection.

If you tell us within 2 business days, you can lose no more than $50 if someone used your password without your permission. If you do not tell us within 2 business days after you learn of the loss or theft of your password, and we can prove that we could have stopped someone from using your password without your permission if you told us, you could lose as much as $500.

If your statement shows transfers that you did not make, contact us at once. If you do not tell us within 60 days after the statement was available to you, you may not get back any money lost after the 60 days if we can prove that we could have stopped someone from taking the money if you had told us in time.

When you give someone your user name and password, you are authorizing that person to use your Internet Banking service, and you are responsible for all transactions the person performs using your service. All transactions that person performs, even those transaction you did not intend or want performed, are authorized transactions. If you notify us that the person is no longer authorized, then transactions that person performs after the time you notify us are considered unauthorized.

Transactions that you or someone acting with you initiates with fraudulent intent are also authorized transactions.

For your protection, sign off after every Internet Banking session and close your browser to ensure confidentiality.

31. Applicable Only to Consumers and Sole Proprietors-Bank's Liability for Failure to Complete Transactions

If we do not complete a transaction to or from your account on time, or in the correct amount according to our Agreement with you, we will be liable for your actual losses or damages. However, there are some exceptions. We will not be liable in the following instances:

32. Applicable Only to Business Accounts (Other than Sole Proprietors)- Protecting your Password

You agree that we may send notices and other communications to the current address shown in our records, whether or not that address includes a designation for delivery to the attention of any particular individual. You further agree that Bank will not be responsible or liable to you in any way if information is intercepted by an unauthorized person, either in transit or at your place of business. You agree to: 1) keep your password secure and strictly confidential, providing it only to authorized signers on your account(s); 2) instruct each person to whom you give your password that he or she is not to disclose it to any unauthorized person; and 3) immediately notify us and select a new password if you believe your password may have become known to an unauthorized person.

THE BANK WILL HAVE NO LIABILITY TO YOU FOR ANY UNAUTHORIZED TRANSFER MADE USING YOUR PASSWORD THAT OCCURS BEFORE YOU HAVE NOTIFIED US OF POSSIBLE UNAUTHORIZED USE AND WE HAVE HAD A REASONABLE OPPORTUNITY TO ACT ON THAT NOTICE.

We may suspend or cancel your password even without receiving such notice from you, if we suspect your password is being used in an unauthorized or fraudulent manner.

33. Applicable Only to Business Accounts (Other than Sole Proprietors)- Acknowledgement of Commercially Reasonable Security Procedures

By using Internet Banking, you acknowledge and agree that this Agreement sets forth security procedures for electronic banking transactions that are commercially reasonable. You agree to be bound by instructions, whether authorized or unauthorized, which we implement in compliance with these procedures, unless you have given us prior notice of possible unauthorized use as describe above (and we had a reasonable opportunity to act on such notice).

34. Applicable Only to Business Accounts (Other than Sole Proprietors)- Limitation of Bank's Liability

If we fail or delay in making a transfer pursuant to your instructions, or if we make a transfer in an erroneous amount which is less that the amount per your instructions, unless otherwise required by law, our liability shall be limited to interest on the amount which we failed to timely transfer, calculated from the date on which the transfer was to be made until the date it was actually made or you canceled the instructions. If we make a transfer in an erroneous amount which exceeds the amount per your instructions, or if we permit an unauthorized transfer after we have had a reasonable time to act on a notice from you of possible unauthorized use as described above, unless otherwise required by law, our liability will be limited to a refund of the amount erroneously transferred, plus interest thereon from the date of the transfer to the date of the refund, but in no event to exceed 60 days' interest. If we become liable to you for interest compensation under this Agreement or applicable law, such interest shall be calculated based on the average federal funds rate at the Cleveland Federal Reserve Bank for each day interest is due, computed on the basis of a 360-day year.

UNLESS OTHERWISE REQUIRED BY LAW, IN NO EVENT WILL THE BANK BE LIABLE TO YOU FOR SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES INCLUDING WITHOUT LIMITATION, LOST PROFITS OR ATTORNEYS' FEES, EVEN IF WE ARE ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES.

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